Home / FAQ
Frequently Asked Questions
How does a fixed-price proposal work if you don't know what's behind the walls yet?
We do a thorough on-site assessment and write the proposal against a detailed allowance sheet, so the price is locked before demo day. If we open a wall and find a genuine surprise - old knob-and-tube wiring, hidden water damage, balloon framing - we stop, show you the photo and your options, and you decide before we touch it. There are no quiet change orders, and you always know exactly where the budget stands.
How long does a kitchen or bathroom remodel actually take?
Most full bathroom renovations run about three to five weeks once we're on site, and a gutted kitchen typically runs six to ten weeks depending on cabinetry and stone lead times. Whole-home renovations and additions are longer and we schedule them in sequenced phases. We give you a real calendar at the proposal stage and send dated progress photos after every build day so the timeline never goes dark on you.
Do you pull the permits and handle inspections?
Yes. We pull every required Metro or county permit and schedule the inspections as part of your project - it's never something you have to chase. In historic-overlay neighborhoods like East Nashville or older parts of Franklin, we prepare the review-board submittals too, because we already know what those boards require before we quote your job.
What's covered by your 10-year workmanship warranty?
Every renovation we build carries a written 10-year workmanship warranty covering the labor and craftsmanship of what we installed. If something fails because of how we built it, our own carpenters come back and make it right - no finger-pointing at a sub. The warranty also transfers to the next owner if you sell, which is a real selling point at closing. Manufacturer warranties on appliances and fixtures run separately and we register those for you.
Can I stay in my home while you renovate?
Usually, yes - and most of our clients do. We build temporary dust walls to seal off the work zone, cover floors and pathways, run negative-air containment where it's needed, and sweep the site clean before the crew leaves each evening. For a single-room remodel that's very manageable. For a whole-home gut we'll talk honestly about whether staying put makes sense for your family.
Why does it matter that you have your own carpenters instead of subcontractors?
Because the finish work is what you see and touch every day. The same in-house crew runs your job from framing through trim, so the joinery, the cabinetry, and the built-ins are held to one standard instead of whoever bid lowest that week. Our cabinets and built-ins come out of our own millwork shop with face-frame joinery, soft-close hardware, and a hand-applied finish - built to the inch for your space.
Do you provide 3D renderings before the work starts?
Yes - it's a core part of how we work. Before we order a single thing, your designer renders the new space in 3D so you can see the layout, the cabinetry, the tile, and the lighting as a finished room. You approve the look and the fixed price together, which is exactly why our clients tell us the finished space matched what they were shown.
Do you offer financing?
We do. Qualified homeowners can spread a kitchen, bath, or whole-home renovation across low monthly payments on approved credit, so a dated space doesn't have to wait for the perfect cash moment. Your designer will walk through the current rates and terms at your consultation, right alongside your fixed-price proposal and allowance sheet.